The Define phase within the structure of Lean Six Sigma plays a role as the foundational stage for any process improvement initiative. In manufacturing, this phase is particularly vital as it involves a deep comprehension of the current state processes and clearly defining project goals. By conducting thorough data collection, process mapping, and

Lean Six Sigma presents a powerful framework for improving service operations. By blending the principles of Lean Manufacturing and Six Sigma, organizations can attain significant gains in customer experience. Utilizing process mapping, data analysis, and continuous improvement methodologies, Lean Six Sigma helps pinpoint bottlenecks within service